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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cristina Stephens

February 4, 2026

5  out of  5
rating by Cristina Stephens
"We had a fantastic experience with State Farm in Burlington, and especially with Angela. She was incredibly helpful, proactive, and took the time to really look at our coverage options. Not only did she make the process smooth and easy, but she was also able to save us money by helping us switch insurance companies without sacrificing coverage. Angela went above and beyond to make sure we understood everything and felt confident in our decision. Highly recommend working with her if you’re looking for someone knowledgeable, responsive, and genuinely looking out for your best interest!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience working with Angela. Should you have any further questions or require assistance, please do not hesitate to reach out. We are here for you!"
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Shannon Reeder (Sassecraft)

February 4, 2026

5  out of  5
rating by Shannon Reeder (Sassecraft)
"Great prices and Quick responses on Email and phone. Angie did a great job for Us."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Lewis Smith

February 3, 2026

5  out of  5
rating by Lewis Smith
"Candice is very professional and will do what she has to do to get you insured!!! I am very happy to have called Candice she got me insured with no problems at a very reasonable rate. Thank you Candice I will be a long time customer. Lewis and Brandy Smith"
We responded:
"Thanks so much for the amazing review, Lewis! We really appreciate your support. If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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paul lutters

March 27, 2025

5  out of  5
rating by paul lutters
"Ken was great but retired, Candice schaal is the new Agent"
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Robert Kraxberger

January 10, 2025

5  out of  5
rating by Robert Kraxberger
"My wife and I were buying a new car and called Candice's State Farm office about insurance needs for our vehicle. The person that answered the phone not only answered our questions, but also offered to stay late if we needed them to, and called before he left to make sure I had everything I needed and again offered to stay if I needed them to. I have had my insurance through this State Farm office since my first car almost 50 years ago. When State Farm wanted to switch my policy to another office a few months ago I said I am keeping it right here because of the great customer service and hometown feel. Thanks again for all your help and great service. Robert Kraxberger"
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Cameron Jordan

October 30, 2024

1  out of  5
rating by Cameron Jordan
"I’ve been trying to get a hold of this State Farm location for a week and a half now, and when I finally got an answer, Niko told me to have Trevor(my agent in Georgia)call to release my State Farm information so they could access my information. Upon calling Trevor, he said he would call and when he called me back, he said he was told that Niko wasn’t available; however I just got off the phone with Niko. So Trevor gave me a different location in Lamar and got me squared away and I’m now in the process of transferring my insurance policy. While doing so, Niko calls me and says he needs me to give him my info and I let him know “Trevor wasn’t able to get into touch with you so he gave me a different location to get into touch touch with” upon telling him, he was rude and said “oh so you don’t want one with us” and I said “no thank you. I apologize” and he said hung up on me. This location is very inconvenient and seems to be very incompetent and extremely unprofessional. If I could rate a negative 5 stars I would."
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Lealand Parsons (Rebel)

July 21, 2021

5  out of  5
rating by Lealand Parsons (Rebel)
"Kristi was very helpful to our needs."
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Ernest Christensen

February 9, 2020

5  out of  5
rating by Ernest Christensen
"Great customer service!!!"
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Jini King

November 16, 2019

5  out of  5
rating by Jini King
"Always very helpful."
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kort hawks

May 21, 2019

5  out of  5
rating by kort hawks
"Great folks to work with."